On a cold February morning, Cumberland Connect Installer Jose Sache arrived at his job site thinking it was just like any other day. 

Shortly after he and his crew started, the homeowner leaned out the window and asked if they had seen her husband. It set in motion a series of events that were definitely not the average day on the job. 

“The look on her face told me that something wasn’t quite right,” says Jose. “But she went back inside.” 

What the crew didn’t know is that the homeowner had a valid reason for concern. After searching the house extensively, it became obvious that her 90-year-old husband, who suffers from bouts of confusion during the early morning hours, had disappeared. 

She called her neighbor, Nikki, to see if she could see him, but he was nowhere to be found. Nikki grabbed her two-year-old and started her search. 

Back outside, Jose suddenly heard a faint cry for help. 

“I could tell it was a man, but I couldn’t tell where it was coming from so I just started running,” Jose says. 

Quickly, he crossed paths with Nikki and the pair made their way toward the call. 

“He saw me before I saw him and started yelling out for help,” says Nikki. “I wasn’t sure of his mental state or how I could help him much, since I had my daughter with me.”

The elderly man had wandered into the woods and fallen, unable to get up on his own. Jose jumped into action, running back to the house to tell the homeowner to call 911. He came back with blankets to cover the man, who was wearing only a t-shirt and shorts.

“He was covered in blood,” Jose says. “So the first thing I did was figure out if the bleeding was excessive, but it appeared to only be from scratches where he was crawling around.”

Nikki helped keep the man calm and covered him in the blankets while Jose ran back to the house to bring his wife out to where they were. 

“They didn’t want to move him,” his wife says. “They were both so wonderful and thinking clear headed. They didn’t hesitate a bit.” 

The paramedics arrived and eventually cleared the gentleman of any serious injury and, according to his wife, Jose stayed with them until the ordeal was completely through. 

“It was one of those experiences you get once in a lifetime,” Jose says. “If we need to thank anyone, we need to thank the Lord.” 

Jose says he isn’t just “being humble;” he believes divine intervention was the ruler of the day.  

“We have to thank Him for putting everyone in the right spot at the right time,” he says, adding that his crew had arrived about an hour earlier than they typically would. 

The wife and family of the injured man expressed their deepest gratitude to the unlikely pair of heroes. 

“We’re so grateful,” his wife says. “I don’t know what we would have done that day without them. The world needs to know about them and what good people they are.”